top of page
SPG and NH Vic - IG Square - 1080x1080 - Supermarket - 202302.jpg

We can help you register for this service.


The Sick Pay Guarantee provides up to 38 hours a year of sick and carer's pay to eligible casual and contract workers in certain jobs.

It helps workers when they’re rostered on but they need to take time off because they’re sick or need to take care of a loved one. It is free to sign up, but workers must be signed up before they can start claiming sick and carer’s pay.

Victoria is the first state in Australia to have this program. It is a two-year pilot program, fully funded by the Victorian Government.

Workers can sign up and claim the Sick Pay Guarantee online, however many people in our communities either lack access to devices or internet or lack confidence and skills in using technology and may need assistance.



The program is open to casual and contract workers, including independent contractors and sole traders with no employees.

To be eligible, you must meet the following eligibility requirements:

  • Do not have access to paid annual, personal, sick or carer’s leave entitlements in any job.

  • Aged 15 years or older.

  • Physically work in Victoria.

  • Have the right to work in Australia.

  • Work an average of 7.6 hours per week or more in an eligible job.

Jobs currently included are:

  • Food, hospitality and accommodation

  • Retail, sales and supermarkets

  • Factories, manufacturing and supermarket supply chains

  • Administration, clerical and call centres

  • Cleaning and laundry

  • Beauty, fitness, tourism and outdoor recreation

  • Taxi, rideshare and delivery driving

  • Security

  • Carers, aides, health and welfare support

  • Farm, agriculture, forestry, gardening and animal care

  • Arts and creative industries

Sick Pay Guarantee

bottom of page